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NEW VOIP SYSTEM RELEASE 6.4
Berne, Switzerland 28.10.2016
The new Aarenet VoIP System Release 6.4 was released mid of October 2016 for production. Effective immediately, all new systems will be equipped with the new release. An update service for existing installations can be offered without impacting the availability of active service.
The new release supports extended WebRTC services including Aarenet’s webRTC “an WebPhone” dialler for voice and video calls which is now an integral part of the Aarenet Unified Communications and Collaboration (UCC) suite.
Aarenet’s carrier grade Voice System now also offers an API (Application Programming Interface) for external ACD Call Distribution control. This API connects external CRM solutions with the integrated Interactive Voice Response (IVR) and Call Distribution and allows external control of these. The CRM solution can set and initiate time and date related call routing and IVR options.
Programmable fraud detection rules added to the Aarenet Security Suite provide an additional tool to help to detect fraudulent use of the system.
Next to system performance improvement and general maintenance, the version includes the implementation of several bespoke solutions enhancing the overall feature set. Details of included features will be communicated upon request.