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Berne & Zug, Switzerland 01.05.2017

Talktalk AG implemented the Aarenet VoIP app for IOS and Android smartphones to offer an alternative to make voice calls whilst roaming to their customers. With the application, travellers can reduce their roaming charges (roam like home) in any location with Wi-Fi network coverage.

Karl Steinke, CEO TalkTalk AG: "We wanted to offer a solution for our customers with a mobile postpaid contract. We know that roaming costs during holidays or during business travels are still a major part of the invoiced charges and limit also the customer to use their mobile phone subscription abroad. Our target was to offer an additional benefit for our customers. The integration of the Aarenet solution into our customer account login makes it extremely easy for the customer to use. When our customers leave for their summer vacation or are travelling for business, calls they make are charged on the same tariff as for calls made in Switzerland".

Frank Remmers, Sales Director Aarenet: "We were able to implement this solution thanks to the flexibility of our carrier grade platform. Next to the significant savings for outgoing calls compared to mobile roaming charges, a strong point we can offer is the easy provision through QR code scanning and the automatic linking with the user account. Roaming charges in Europe may further reduce or may even be included into a flat fee rate, but travellers to countries outside of the EU may still incur significant roaming charges. The Aarenet solution for TalkTalk works anywhere in the world if Wi-Fi data is available".